TRADE.com Review

Broker Information
  • Company Name: Trade.com
  • Founded: 2009
  • Country: Cyprus
Broker Services
  • Regulators: CySEC
  • Minimum Deposit: $100
  • US Clients: No
  • EURUSD Spread: Varied
Platform Info
  • Platform: Metattrader4, Webtrader, and mobile support platforms supported

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Trade.com Pros

- Dedicated account manager
- Regulated and safe broker
- Well Established

Pros Cons
Massive selection of tradable assets No weekend customer support access
Strong focus on leveraged trading

Trader’s Viewpoint

Trade.com was formed in 2013 as a subsidiary of Lead Capital Markets Ltd. With headquarters in Cyprus, Trade.com have gradually built up a name for themselves as an exciting multi-asset broker.

The trading experience on Trade.com is generally very good, and they provide users of the platform with access to a wide range of CFDs. Trade.com currently boasts a selection of CFDs in the thousands, which includes stocks, indices, forex, cryptos, commodities, bonds, and ETFs. For a mid-size broker like Trade.com, this is a really impressive selection and will suit the needs of novice and advanced traders alike.

The actual trading conditions offered by Trade.com are similarly competitive. It should be noted, however, that the exact conditions you get offered will ultimately depend on the account type you open with them. Currently, Trade.com has four main account types, which includes Basic, Classic, Gold, and Platinum. The Platinum account type is the most competitive of these, although it also has the highest minimum deposit amount.

Desktop trading is delivered through the ever-popular MetaTrader 4 trading platform, which comes with all the functionality and usability you are used to. If you prefer a slightly easier to use, less complicated trading experience, they also offer a fully online web-trading platform that is light-weight and strikes a perfect balance between functionality and usability.

In terms of customer protection and safety, Trade.com keep everything above board. And true to their stated aim of being a fully transparent CFD broker, all of the relevant regulatory information is easy to find through their website. As they are registered in Cyprus, they fall under the regulatory oversight of the CySEC regulator, who issue their license. As such, users of the Trade.com platform will benefit from both local Cypriot and EU wide consumer protection regulations.

Customer support is clearly a big focus for Trade.com, and the reviews online seem really positive. Experienced customer support agents are available through live chat, email, or direct phone access on a 24×5 basis. As an internationally focused broker, Trade.com supports a number of languages—23 in total—which is a really positive sign. Additionally, Trade.com provides users with easy access to an extensive range of support materials which help to guide you through most common queries you might run into.

Despite being relatively new to the online trading scene, with less than a decade in operation, Trade.com have put together a really solid package for intermediate traders. Although not as feature-rich in certain areas such as educational and research-related resources, the selection of tradeable assets is really great. For this reason, the Trade.com platform is best suited to the intermediate trader looking for a wide array of CFDs and other asset classes to trade. If you would like to try out the Trade.com platform before committing any cash, a full-featured demo account is available for users who sign up to the platform.

The forex industry has been consolidating over the past few years for a variety of reasons. As a result, there is safety when dealing with a well-capitalized firm that is part of a larger conglomerate operation. TRADE.com offers this protection, as well as offering one of the largest selections of investment assets in the industry. Their primary focus is on currency pairs, but there are more than another 2,100 CFDs to appeal to your trading appetite. The parent of the firm is Leadcapital Markets Ltd., a Cyprus-based entity that already owns such other successful ventures as Forexyard.eu. LeadCapital Markets Ltd is regulated by CySEC and is allowed to offer its services to clients from countries that are governed by other European bodies, such as FCA under the purview of the MiFID II.

The array of supported currency pairings includes majors, minors, and a few exotics, 55 in all, but if you want to dabble in another market, especially one that is in your region of the world, then you will surely find it among the other 2,000 plus CFDs for stocks, indices, commodities ,ETFs, or bonds. As is typical in the industry, there are four account types, each dependent on your deposit balance. Each account includes escalating benefits, but all come with a dedicated account manager, training support, and a free demo account with $10,000 in virtual cash to hone your trading strategies before putting any real capital at risk. You may want to consider upgrading from the basic account in order to receive premium support. If you are already familiar with Metatrader4, then you are set to go, unless you wish to try their Webtrader platform. No downloads required for the latter platform, and mobile trading is supported, as well. Each asset choice has its own spread and leverage characteristics, all detailed on the website.

Deposit safety is assured, due to the firm’s broad regulatory compliance regimen. Client account balances are segregated from operating capital in major international banks for safety and peace of mind, while national investor protection programs kick in if there is ever an issue of corporate liquidity. Abundant resource materials complete the package, along with the management team’s stated goal to provide the best in support, education, and choice, all under one roof. There is no need to shop elsewhere. TRADE.com is a brand name of Leadcapital Markets Ltd, an investment company authorized and regulated by the Cyprus Securities and Exchange Commission (“CySEC”) under license number 227/14. Leadcapital Markets Ltd is located at Strovolos, 128 – 130 Limassol Avenue, Office 301, 3rd floor, CY 2015, Nicosia, Cyprus. Unfortunately, U.S. clients are not accepted at this time.

Trade.com Website

Features at TRADE.com

Why trade at TRADE.com? The firm lists these reasons:

  • TRADE.com is operated by Leadcapital Markets Ltd.;
  • Regulatory oversight provided by CySEC, compliant with MiFID II directive and registered with the main EU regulatory bodies ;
  • Client deposit safety is ensured by Top-Tier bank segregation and by the Cyprus Investor Compensation Program;
  • Minimum deposit required is $100;
  • Four account categories: Classic (Basic – $100, Classic – $2500, Gold $10000, Platinum $50000) – Premium support and daily analysis, plus the famous Trading Central Tool applies to the latter two categories.
  • All accounts include a dedicated account manager and a free demo account with $100,000 in virtual cash;
  • Metatrader4, Webtrader, and mobile support platforms supported;
  • Asset choices presently total 2,100, including currency pairs (55), stocks (2,000+), indices (29), commodities (19), EFTs (39), and bonds (5);
  • Spreads and leverage vary by asset choice;
  • Account opening will provide access to a wide range of training and support materials, designed for all levels of trader from basic to advanced;
  • Website can be read in 23 languages;
  • Customer service can be reached via live chat, email, or telephone (toll-free direct lines provided in 30 separate countries).

Supported Platforms

TRADE.com elected to go with the very popular series of Metatrader4, downloadable, platform protocols. If you, however, prefer an online version that requires no downloads and makes mobile trading easier, then check out the firm’s fully online, Webtrader, platform. The benefits of both trading platforms are listed in detail on the website. For security purposes, TRADE.com also employs the latest in 128-bit technology to encrypt all trading activity data and any personal information submitted to the firm for identity verification and compliance. They also offer a brand new WebTrader. Announced on April 4th 2018. It offers over 2,100 assets, trending tools, immediate access to live chat and much much more.

Deposits and Withdrawals

Credit cards and banking wire transfers are the predominant methods for moving funds, but the firm also supports a number of other more local payment alternatives, including Skrill, Neteller. Check the website for more options. Withdrawal requests are handled quickly, but do allow for time requirements of payment intermediaries. Make sure to have your internationally mandated identity documents on file and in order, or you might encounter a delay when asking for a withdrawal. Client deposits are also safe due to segregation from operating capital in Top-Tier bank accounts. The Investor Compensation Program provides further protection of up to 20,000 Euros.

Customer Support

Support reps are eager to serve you during all market hours, “24X5”, each and every week. Live chat, email and direct phone are the access methods. TRADE.com has also gone the extra yard by setting up direct toll-free phone lines in 30 countries for your convenience, as well as making the website readable in 23 different languages. There are also extensive support materials for all levels of trader. Topics vary as to analysis and strategy development from basic to advanced, while daily market commentary for higher account classifications prepare you for each day’s market action.

TRADE.com – Conclusion

TRADE.com has already made its mark on the international scene of global forex brokers with its extensive asset offerings, excellent support, and competitive pricing. Regulatory compliance is also extensive, further evidence that this firm is devoted to gaining your trust and keeping it. The management team is committed to providing a very high level of service, as stated on their website, “Our goal is to provide first class education, timely and actionable information on events that are affecting global markets and access to a wide range of trading products, making TRADE.com one of the few one-stop trading sites in the industry.” TRADE.com is definitely worthy of your consideration.

Please be advised that certain products and/or multiplier levels may not be available for traders from EEA countries due to legal restrictions.

Tom Cleveland
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